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Technical assistance
Issue 12 May 2009
23
For more information on the Avaya media gateway and related features, see the following
books:
Technical assistance
Avaya provides the following resources for technical assistance.
Within the United States
For help with:
● Feature administration and system applications, call the Avaya Technical Consulting -
System Support at
1-800-225-7585
● Maintenance and repair, call the Avaya National Customer Care Support Line at
1-800-242-2121
● Toll fraud, call Avaya Toll Fraud Intervention at 1-800-643-2353
● Security issues, call Avaya Corporate Security at 1-877-993-8442
Title Number
Avaya Aura™ Communication Manager Hardware Description and
Reference
555-245-207
Avaya Aura™ Communication Manager Overview 03-300468
Maintenance Commands for Avaya Aura™ Communication
Manager, Media Gateways and Servers
03-300431
Maintenance Alarms for Avaya Aura™ Communication Manager,
Media Gateways and Servers
03-300430
Maintenance Procedures for Avaya Aura™ Communication
Manager, Media Gateways and Servers
03-300432
Quick Start for Hardware Installation: Avaya S8300 Server and
Avaya G700 Media Gateway
555-233-150
- S8300 Server 1
- Issue 12 May 2009 5 5
- Issue 12 May 2009 7 7
- Issue 12 May 2009 9 9
- Contents 10
- Issue 12 May 2009 11 11
- Issue 12 May 2009 13 13
- Issue 12 May 2009 15 15
- About this book 17
- Conventions 18
- Terminology 19
- Typography 20
- Downloading this book 21
- Related resources 22
- Technical assistance 23
- Trademarks 24
- Documentation 24
- Sending us comments 25
- Section 1: Reference 27
- What wizards are available 29
- When to use each wizard 30
- About connection methods 37
- Terminal Emulator, or ASA): 39
- About log in methods 44
- To run telnet 45
- To run the Web Interface 46
- Welcome Screen 47
- 4. Click the Continue button 47
- Login Screen 48
- 6. Log in as craft 48
- To run SAT: 50
- To start Site Administrator 53
- Communication Manager 54
- About hardware components 55
- What is the S8300 Server 56
- Manager Messaging 58
- Maintaining system security 59
- Terminal server installation 60
- Administering the IOLAN+ 63
- To connect the IOLAN+ 64
- ● Name: 66
- ● IP address: (for IOLAN+) 66
- ● Subnet mask: 66
- To reboot the IOLAN+ 67
- Administering the gateway 68
- Administering an IOLAN+ port 68
- ● Remote Port: 0 70
- Administering IP services 72
- To administer IP services 73
- Call detail recording (CDR) 74
- Administering CDR parameters 75
- To administer CDR parameters 76
- CDR LINK STATUS 77
- Primary Secondary 77
- Maintenance Busy? no 77
- Downloading the RDTT package 78
- Installing the RDTT package 78
- Related topics 78
- Printers 79
- DS1/T1 CPE loopback jack 80
- Administering a loopback jack 82
- To test the DS1 span 83
- To restore DS1 administration 86
- MM710 multi-media module 89
- External modems 95
- Recommended Modems 96
- MT9234ZBA-USB 96
- Music-on-hold 98
- 123456 87 100
- E1/T1 EIA 530A DCE 100
- EISO EMSM EOSI 100
- Adjunct Information Sources 103
- ASAI and DEFINITY LAN Gateway 104
- Avaya Interactive Response 104
- Call Accounting Systems 105
- SIP Enablement Services 105
- Section 2: S8300 Server 107
- Related Documentation 108
- Issue 12 May 2009 109
- Installation Overview 110
- Name and number list 113
- Custom template 114
- To download a service pack 115
- Completing the RFA process 117
- To run the ART 119
- (Avaya technicians only) 119
- Install the S8300 120
- Accessing the S8300 121
- Setting telnet parameters 122
- Verifying Software Version 124
- Creating a super-user login 124
- To create a login: 125
- ● Server Type 126
- ● Media Gateway Serial Number 126
- 13. Click Continue 130
- 21. Click Continue 133
- 22. Click Continue 134
- 23. Click Continue 135
- 26. Click Continue 137
- Telephony configuration 143
- 2. Click Continue 144
- 3. Click Continue 144
- 4. Click Continue 145
- Trunk configuration 147
- ● Adding a trunk 148
- ● Modifying trunk parameters 148
- ● Displaying trunk status 148
- ● Removing a trunk 148
- Adding a trunk 149
- Modifying trunk parameters 150
- Displaying trunk status 152
- Removing a trunk 153
- Endpoint installation 155
- Alarm configuration 156
- Password and final screens 158
- 6. Click Continue 161
- 7. Click Continue 162
- Gateway Device Manager 162
- To enable SES 164
- To verify SES is enabled 164
- To reset the system 165
- Administering Network Regions 166
- To define IP network region 1 167
- Administering IP Interfaces 169
- ● Administering IP Interfaces 172
- To add a media gateway 183
- To verify changes 185
- To save translations 186
- Manager for CM Messaging 187
- Administering SES 187
- SES administration tasks 189
- Survivable Processor 190
- Split registration solution 192
- Sequence of events 193
- (if the Primary Controller) 194
- Saving translations 198
- Backing up system data 198
- ● Host Name 200
- ● Directory 200
- Final tasks 201
- S8300C to release 5.2 203
- Important: 204
- Section 3: Manual 205
- Issue 12 May 2009 207 207
- Verifying software version 221
- Configuring the S8300 226
- ● The key number 238
- ● The encryption type 238
- ● The key code 238
- To create the key file 239
- To upload the keys file 239
- Processor Ethernet 260
- Adding a media gateway 265
- Verifying changes 267
- ● OSS Method 276
- ● SNMP Method 276
- Controller) 278
- S8300C to Release 5.2 287
- Obtaining S8300 software 293
- Obtaining service pack files 294
- Post-upgrade service pack 295
- To disable alarm origination 310
- (if IA770 is being used) 311
- To determine other languages 313
- Shutting down IA770 315
- ● This server’s CD-ROM drive 326
- Upgrade the S8300 329
- To install update files 336
- Install the SES license 337
- Making the upgrade permanent 341
- Post-upgrade tasks 344
- RFU) files, if any 345
- ● Telephones have dial tone 348
- Backing up the system 350
- Overview 351
- 998 8 8888 8 8 352
- 89 9 9 9999 9 9 352
- 88 8 8 8 8 9 9 9 9 352
- Issue 12 May2009 353
- Configuring your laptop 355
- Accessing S8300 A/B/C Server 355
- To check reboot progress 376
- Enable SES 380
- Verifying connectivity 381
- Restoring backup data 381
- Installing the SES license 386
- Rebooting the server 388
- Integrity check 389
- If CM Messaging is installed 389
- ● Messaging Web Pages 390
- ● Server command line 390
- If the S8300 is an LSP 391
- Starting CM Messaging 396
- Numerical 403
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